Delivery Details

Order by 2pm for same-day dispatch Monday - Friday. Orders placed after 2pm will dispatched the following working day.

Service

Delivery Timeframe

Cost

 

Standard Delivery (Royal Mail 48)

 

*Aim to deliver within 2 working days

 

£3.00 for orders under £50

FREE for orders £50 and over

 

 

1st Class (Royal Mail 24)

 

*Aim to deliver the next working day

 

 

£4.99

 

 

 

Special Delivery via Royal Mail

 

Delivery is on the next working day (Monday to Thursday) when ordered by 2pm. Any orders placed after 2pm on Thursday will be dispatched on a Friday and delivered by 4pm on the Monday. Any orders placed between Friday and Sunday will be dispatched on Monday and delivered by 4pm on Tuesday.

 

 

 

 

£6.99

*Message from Royal Mail: "We're working hard to meet our usual delivery aims. If a date is offered, we'll aim for it. If we can't - because of the continued effects of Coronavirus on our people and ways of working - we'll deliver as soon as possible. For UK items, a further update will be provided when it reaches your local delivery office. For awareness, you may get two deliveries in one day. Sorry for any inconvenience."

Local Click & Collect:
We are pleased to offer our customers a contactless click-and-collect service. Once your order is ready for collection, a member of our team will be in touch. We kindly ask that those who can to wear a mask. You will need proof of ID (driving licence, passport, ID card, utility bill or payment card etc) when collecting your order.


International Deliveries:
As a retailer based in Northern Ireland (NI), our international services to EU destinations are operating as normal. As a result of The Northern Ireland protocol, Northern Ireland has in effect remained in the EU's single market for goods (England, Scotland and Wales have left the EU's single market for goods). This allows goods to flow to and from NI to the ROI and the rest of the EU as they did while the UK was a member of the EU, without customs checks, tariffs or new paperwork.

However, international deliveries may take longer to arrive due to Coronavirus-related measures.

Location

Estimated Delivery Times

Cost

Republic of Ireland

3-5 working days

£10

Rest of Europe

5-7 working days

£15

USA & Canada

5-7 working days

£20

Russia

5-7 working days

£20

Africa

5-7 working days

£20

Asia

5-7 working days

£20

Australia & New Zealand

5-7 working days

£20

 

Should you require your Royal Mail reference number, please send an email to info@kularfashion.com and we will have this with you by the end of the working day. Unfortunately, our customer service team do not have access to any additional information at this time.

In the event of any orders being damaged in transit, deficient of items shown on the delivery note or failing to match the items ordered by you, then such details must be notified by you to us within seven working days of receipt. If we receive no such notification the customer will be deemed to have accepted the items as satisfactory. We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the company's appointed carrier.
NB: There is a 20% VAT charge for all postal costs.

All Kular Fashion orders are dispatched via Royal Mail Signed and allocated a reference number. Should you require this reference number, please contact us at info@kularfashion.com and we will be happy to pass this information to you. We understand that you might not be at home to sign for your parcel; therefore a calling card will be left which will include details of how to re arrange delivery. 

For international orders, please be aware that the customs authorities in your country may charge you Import Duty and/or other additional related charges including VAT. As the buyer and the importer, you are responsible for paying any such costs. These costs are outside our control, and vary from country to country. Please contact your customs office if you require further information.

We may require additional security checks on International orders. This may require us speaking to you in person and asking you security questions. We may ask for proof of your address before dispatching the order.

*We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally, tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services are not available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum.*

Should you require any further delivery information, please contact us at info@kularfashion.com

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