In line with Government and Public Health guidelines, our store is now open.

As always, the safety of our customers & staff are our top priority. Please follow our safety measures in place to ensure we do everything we can to stop the spread of COVID-19.

Regular Cleaning


Due to the closure of our store and ongoing COVID-19 restrictions, we have made changes to our delivery service for our online store. Measures have been put in place to protect our dispatch team during the COVID-19 crisis, including social distancing, a reduction in shift numbers and an increase in our high standard of hygiene.  

Dispatch Days

Orders are dispatched at 3pm Monday-Friday. Any order placed after 3pm on a Friday will be dispatched the following Monday (with the exception of banks holidays).

Royal Mail

We are working with Royal Mail to ensure the safe delivery of all parcels and, as a result, there may be some delays with Royal Mail services. Whilst Royal Mail aim to deliver your parcel within the recommended time frame, disruptions to normal service will occur, and this has been exacerbated by further restrictions announced in December. Special Delivery by 1pm cannot be guaranteed at this time. However, Royal Mail will prioritise these parcels and aim to deliver them by the end of the expected delivery day. For more information on the changes to Royal Mail services, click here.

Kindly note, the estimated delivery date is a guide as to when you can expect your parcel.

Click & Collect

Adhering to government guidance, our Click & Collect service is now available. When placing your order, please select "UK-BT47/BT48" as your country option in the delivery detail section.

Customer Care

The quickest way to get in touch with us is via email at We endeavour to respond to emails with 48hours. Our online team are unavailable at weekends.